One of my pet peeves as a web designer

286892_1436Just needed to get this off my chest.

One of my pet peeves as a web designer is analogous to this: let’s say that you’ve installed your own plumbing in your brand new house and suddenly realize that you’re having problems with your water pipes leaking.

Do you call a plumber to fix it? Probably, but the plumber is usually going to ask why you didn’t call him to install your plumbing when you really didn’t know what you were doing. And he’s probably going to charge you more for having to decipher exactly what it was you did that caused the problem in the first place.

Another scenario. You get the plumber to come to your house to either fix your plumbing or install your pipes. He gets there and you present him with a bright shiny new set of wrenches and spanners and say “Here are the tools you’re going to use.” He’s probably going to look at you funny, throw your tools in the trash, go his truck and bring in his own.

That’s fine if you’re a plumber. But for some reason, I see over and over again people asking for a web designer to fix a site that they’ve tried to create by themselves without any understanding of the complexities. Or, as has happened to me many times, a customer will call having created a Wix login or signed up for a GoDaddy website builder, paid the money for it and then want me to use it for them.

If you want a website, I’m more than happy to do the work for you. But let me do the complete job. Please don’t do a halfway job and then expect me to salvage the ruins for you. And please don’t expect me to use tools that are going to return a less than optimal result for you.

Thank you. I feel better having gotten that off my chest. Now I am at peace.

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